Re: PM/400 Question

["Mike Shaw" <mhshaw@xxxxxxxxxxxxxxxx>]

Andy,

You must be thinking of Service Director at V5R1 for CE
intervention....PM/400 ships with the OS at V5R1, and no CE intervention
required.  You configure PM/400 data collection through Ops Navigator.  You
will find a specific entry for PM/400 under Collection Services on the
system you are working with in Ops Navigator.

There is also a menu, GO PM400 with some stuff you need to look at.  Option
1 to verify your support contact information, and, Option 3 to work with
PM/400 customization.  Check these out before using Ops Navigator to start
PM/400 Collection services.

Regards,

Mike Shaw
Kendall-Jackson Enterprises
Santa Rosa, CA

----- Original Message -----
From: "Andy Nolen-Parkhouse" <aparkhouse@attbi.com>
To: <midrange-l@midrange.com>
Sent: Friday, October 25, 2002 9:03 AM
Subject: RE: PM/400 Question


> Jim,
>
> Unless something has changed recently, your Customer Engineer should be
> able to come in and upgrade the product.  This is not customer-installed
> software.  This is a no-charge thing.  I would suggest placing a service
> call.
>
> Regards,
> Andy Nolen-Parkhouse
>
> > On Behalf Of Jim Essinger
> > Subject: PM/400 Question
> >
> > Greetings!
> >
> > We recently went from V4R5 to V5R1.  We are having problems with a
> > Performance Manager job locking objects in QUSRSYS even after going to
> > restricted mode.  This stops our weekly save with object locks.  PM
> was at
> > V4R5 level and has not been upgraded.  Question is - How can I upgrade
> or
> > un-install PM/400?  I don't see any options to remove it, and have not
> > found an upgrade for it.
> >
>
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