RE: IBM will ship new 890 to my shop after it had problem.

I think they're doing the right thing... Taking care of the customer,
not trying to piece together parts to patch up your old system..
Leaving you with potential lingering problems and many outages to
resolve..

The 890's an expensive box.. But IBM's got a lot of profit in it.. They
can afford to replace these flukes that happen..  And for the price you
paid, I'm glad to see them doing it..

The only negative I can see is how long and how much arm twisting it may
have taken you to get them to act.  Hopefully it was their decision, and
quickly made.

Tom




-----Original Message-----
From: Ging [mailto:somsak@scib.co.th]
Sent: Sunday, October 20, 2002 11:53 PM
To: AS/400 (E-mail)
Subject: IBM will ship new 890 to my shop after it had problem.


Hi All,
As the subject :890 had problem?
Few weeks ago, my new 890 had a lot of smoke.
Ibm can't explain it. But Ibm will ship new 890 to me.
What is your opinion ?
Thank you.




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