Re: Spool File to Remote Outq "Stuck"

before you end tcp, I would first suspect the print server and/or printer. I
have seen this behaviour before and it has "almost always" been the remote
equipment or their settings.
IBM Knowledge Base has some good docs on remote printing and their settings.
Some servers like Jet Direct need the timer settings adjusted to stop
timeouts.
What release of OS400?
There is a series of docs about TCP ptf's, including printing ptfs, broken
down by release.
hth
jim franz
----- Original Message -----
From: "John P. Walsh" <john_walsh@icdc.com>
To: <midrange-l@midrange.com>
Cc: "Sgt. John Walsh" <jwalsh@haverfordpolice.org>
Sent: Wednesday, September 11, 2002 10:36 PM
Subject: Spool File to Remote Outq "Stuck"


> I have an app that generates a spool file that is routed to a remote
> location.  There are a number of files waiting to print but are not doing
> so.
>
> There are a total of five similarly configured remote locations.  Four of
> the five are receiving their files.  My 400 is attached to my lan.  On the
> lan there are modem/routers that are configured to maintain a connection
> (via dialup) to a similar device at th the remote location.  At the other
> end there is a print server and printer.
>
> The outq is up and running indicating a status of RLS similar to the other
> four working ones.  The first spool file shows a status of SND; the
> following files show a status of RDY.  I can ping and telnet into the
> modem/routers.  I can also ping and access the print server remotely to do
> diagnostics and successfully send a test page to the printer.
>
> It seems there is sometype of problem with the first spool file.  I can't
> change it nor can I delete it.  The only action I can do on it is to hold
it
> and then release it at which point it returns to a SND status.
>
> Is there a way to get rid of this file.  I am hoping that if i did so the
> other files would then print.  The only thing I can think of at this point
> is to endtcp and re-start it.
>
> John Walsh
> jwalsh@haverfordpolice.org
>
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