RE: Telnet sessions disconnecting -- Any Solution yet?

Carl,

I would not mind speaking with this lady from IBM about this. I could call
them on our support line, but if she's already willing to have a direct
contact, we would love to get this resolved. If you could get me her
information, I would appreciate that.

Thank you,
Chris Whisonant
The Comporium Group
Senior Mid-Range Systems Administrator
IBM Certified Specialist
(803) 326-7270
mailto:chris.whisonant@comporium.com


> -----Original Message-----
> From: midrange-l-admin@midrange.com
> [mailto:midrange-l-admin@midrange.com]On Behalf Of Carl Galgano
> Sent: Monday, July 22, 2002 4:32 PM
> To: midrange-l@midrange.com
> Subject: RE: Telnet sessions disconnecting -- Any Solution yet?
>
>
> This is interesting...... Here is what I have observed.
> 1.  Connect via the local LAN, no drop offs.
> 2.  Connect via my DSL>Linksys>PPTP VPN, dropped session due to
> inactivity ONLY, no matter what TN5250 client I use.
> 3.  Dial up to the internet and telnet to my 400s either directly using
> TN5250 or via a VPN and a 5250 client and never get dropped off.
>
> Seems like the DSL/Linksys is the culprit on my side.
>
> I did however just get a VERY interesting phone call from someone at IBM
> concerning this issue.  Evidently, my post was forwarded to someone in
> Rochester who call ME to ask if I'd be interesting in working w/IBM
> Support line (for free) to get this issue resolved.  WOW, the new
> PROACTIVE IBM. :)  Anyway, I actually was very impressed to get the
> call, but do not think I am a good candidate to work with IBM since my
> problem SEEMS to be related to my DSL/Linksys set up.  Is anyone out
> there interested in working with IBM (again for free) to get this issue
> resolved?  I have the name and number of someone at IBM who is
> interested in taking ownership of this.  I'd rather not post her
> name/number on the list server, but she was very happy for me to make
> this post and pass her name/number along.  Please contact me privately.
>
> Regards,
> cjg
>
> Carl J. Galgano
> EDI Consulting Services, Inc.
> 550 Kennesaw Avenue, Suite 800
> Marietta, GA  30060
> (770) 422-2995 - voice
> (419) 730-8212 - fax
> mailto:cgalgano@ediconsulting.com
> http://www.ediconsulting.com
> AS400 EDI, Networking, E-Commerce and Communications Consulting and
> Implementation
> http://www.icecreamovernight.com
> Premium Ice Cream Brands shipped Overnight
>
> "You ain't gonna learn what you don't want to know" - rw
>
> -----Original Message-----
> From: midrange-l-admin@midrange.com
> [mailto:midrange-l-admin@midrange.com] On Behalf Of Chris Whisonant
> Sent: Monday, July 22, 2002 4:10 PM
> To: midrange-l@midrange.com
> Subject: RE: Telnet sessions disconnecting -- Any Solution yet?
>
>
> We are having a site with this problem today actually - what timing.
>
> Anyway, there are no other sites I'm seeing with this (out of about 25
> remote locations!) This site is the only one that is on a cable modem
> setup using VPN. All other sites have a T-1 or faster link back to our
> headquarters while the cable modem is on a separate network (thus
> needing the VPN tunnel). Our network guy is saying that the tunnel has
> been up for 16 days and he's not seeing anything here. However, if this
> is the only workgroup with these symptoms, how can it be the AS/400. We
> have about 800 users and only the five at this location are losing their
> session.
>
> Any clues?
>
> PS, John Taylor, could you send me any of your notes to the email below?
>
> Chris Whisonant
> The Comporium Group
> Senior Mid-Range Systems Administrator
> IBM Certified Specialist
> (803) 326-7270
> mailto:chris.whisonant@comporium.com
>
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