External modem on 2771 card not working

I took a 7852 modem that was connected to a  V.24 port on a 2609 card in our
storage rack and connected it to a 2771 comm port on our 820 iSeries with a
PCI cable.  I kept the line description and just changed resource name for
the new modem connection.

When I try to use the modem (for SNADS in this case), I get the following
error:

42001274 -- V.25 - Data line occupied (DLO) was not detected after raising
call request (CRQ), or DLO did not drop after dropping CRQ.  V.25bis - Clear
to send (CTS) was on before Data terminal ready (DTR) was raised, CTS was
not detected after raising DTR, or CTS fell before the dial sequence was
sent.

Do I need to change the line description?  Or dip switches?

Thanks in advance for any replies.




Bryan Burns
System Operator
ECHO, Incorporated
Lake Zurich, Illinois
847-540-8400 ext. 493