Re: Whooda belived this?

[Larry Bolhuis <lbolhuis@xxxxxxxxxx>]

Steve,

  Unfortunately IBM took the dead ones with them. Even if they hadn't we
couldn't have waited for them to come back with data. As far as I know IBM
won't tell us anything.

  The CE Said 'Oh S***'. We used other words of the same ilk. The worst
thing he said was "We had to reload a RAID protected system at customer X
last week too because of the same issue."

  - L

Steve Richter wrote:

> Larry,
>
> I would be interesting to know if both drives failed in the same way, esp if
> the electonics failed instead of a head crash.
>
> There is a company called action front data recovery
> http://www.actionfront.com/ that I found out the hard way is very good at
> recovering data from pc hard drives. They do a no charge eval and if you
> have the failed drives they could probably tell you what went wrong.
>
> What did the CE have to say ?
>
> Will IBM evaluate how the drives failed, at least to say if there was a head
> crash or not ?
>


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Larry Bolhuis           | IBM Certified Solutions Expert
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