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That's why I like them as PDF's I can search/look at online or print and put in a binder!!!! Mark Allen I.S. Manager Wilkes Telephone & Electric A Dycom Company Phone: (706) 678-9565 Email: allenmark@nu-z.net http://www.nu-z.net :-----Original Message----- :From: midrange-l-admin@midrange.com :[mailto:midrange-l-admin@midrange.com] On Behalf Of Jeff Crosby :Sent: Thursday, May 02, 2002 1:42 PM :To: Midrange Mailing List :Subject: Unfriendly User Manuals : : :Arrgh! Just had another company do this to me. : :ICS (the FormSprint people) sent the latest copy of their user :manual. Instead of loose leaf pages in a 3-ring binder, it's :now a paperback book. It no longer stays open on _any_ page, :let alone a specific page. Therefore I have to hold it open :with 1 hand when in use. Furthermore, the spine won't stand up :to much use, period. : :When I called to register a complaint, I was told it's a cost :cutting measure. I said I understand the 'why', but why :couldn't you have just sent me new loose leaf pages? I would :insert them and it would be even less cost for them. Their :reply was that most customers won't take the time to do that. :My response _should_ have been that if a customer won't keep :the manual up-to-date, that customer isn't using the manual to :begin with. : :They seemed genuinely surprised that I was irritated with :this. Am I the only one who actually uses manuals as a guide :from time to time and wants them to stay open on the page I want? : :-- :Jeff Crosby :Dilgard Frozen Foods, Inc. :P.O. Box 13369 :Ft. Wayne, IN 46868-3369 :260-422-7531 : :The opinions expressed are my own and not necessarily :the opinion of my company. Unless I say so. : :_______________________________________________ :This is the Midrange Systems Technical Discussion (MIDRANGE-L) :mailing list To post a message email: MIDRANGE-L@midrange.com :To subscribe, unsubscribe, or change list options, :visit: http://lists.midrange.com/cgi-bin/listinfo/midrange-l :or email: MIDRANGE-L-request@midrange.com :Before posting, please take a moment to review the archives :at http://archive.midrange.com/midrange-l. :
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