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  3. April 2002

Re: Service and Support - Part II

From: Joe Pluta <joepluta@PlutaBrothers.com>
> The final result being that I have to choose between running my business on
> a machine that could die any moment (it's lost two drives in a little over
> 12 months), or incurring a $2300 invoice to replace a part that shouldn't
> have failed in the first place on a machine I don't even own.
>

Joe, I think you are seeing the light: AS/400 customers are cows (and sheep
as well) to milk.

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