RE: OUTQ question

["Norbut, Jim" <Jim.Norbut@xxxxxxxxxxxxxxx>]

With over 100 people in our office...and this is a "busy" printer.
It would be most likely printing from another PC App.

I would highly doubt it's a duplicate IP issue.
That timeout setting e-mail is interesting....I always though 0 was to make
it "never time out"

Jim Norbut
Systems Administrator
Grubb & Ellis Company
Phone   (847) 753-7620
Fax     (847) 753-9854

 -----Original Message-----
From:   Steve McKay [mailto:Steve.McKay@SouthTrust.com]
Sent:   Friday, March 08, 2002 10:09 AM
To:     midrange-l@midrange.com
Subject:        Re: OUTQ question


Jim wrote:"On one of our *OUTQs  which is a TCP/IP attached printer a 300+
page report "coughed" and started printing again from page 1. In the writer
job I see a few of these messages.
Is there anything we can do to prevent this? Or is it just caused by
network traffic. Because we tried 10 minutes later and it worked fine."

Mike wrote: "95 percent of the time it winds up being a duplicate IP
address."

Jim -

Like Mike, I see this message quite often, too.  Unlike Mike, it usually
winds up being another job already printing on that printer (from a PC
app).  Luckily, the report doesn't usually begin printing again from page
1.  Not sure what you would do to prevent it but it seems to me that your
first chore is to determine whether it's duplicate addresses, other
reports, or something else.


Jim also wrote: "Isn't DHCP on our NT Server side of the network supposed
to stop that though?"

Only if you add the static printer address to the list of addresses that
are not handed out by DHCP.

HTH,

Steve

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