Simon Wrote
To All,

When IBM shipped my 170 with 440 one of the OS/400 installation CDs was
incorrect.  I did not notice the error at the time because the system came
with 440 pre-installed.  IBM are unwilling to burn a replacement CD for me
at this late stage.

If anyone has 440 with primary language 2984 (DBCS Uppercase and Lowercase
English) and they are prepared to burn a copy of the missing CD for me
please contact me privately.

If anyone has suggestions for getting a copy of the missing CD please let
me know.  I have 450 and 510 is ordered but I wanted to install PASE on my
440 system.  PASE and a number of other things are on the missing CD.  I
cannot simply borrow a CD locally because I seem to have the only DBCS 440
system in Australia.


Please let me suggest that if you have a problem of this type,go to the
iSeries nation website at
http://www-1.ibm.com/servers/eserver/iseries/nation/ . Select the
Privileges Section found along the left-hand side and select learn more .
Send a Note to rchcsat@us.ibm.com.  Your note will be sent directly to the
iSeries Customer Satisfaction Department.

For your information, we have seen this request and we are looking into
finding the CD's you mentioned. From the information I have received so
far,  it looks like PASE is a separate product and should have been sent to
you on a separate CD.

*******************************
Bob Worlton,
Dept LJMA
iSeries 400 Customer Satisfaction / Quality
507- 253-2137 (tieline  553-2137)
E-mail:   worlton@us.ibm.com




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