Well said, Chris...  I hate to snip it...

| -----Original Message-----
| [mailto:midrange-l-admin@midrange.com]On Behalf Of Chris Rehm
| Sent: Friday, December 28, 2001 2:46 PM


| In the middle of such a balancing act IBM is certain to lose some
| customers who were not interested in paying so much, but they see
| additional revenue from the customers they keep who are seeing great
| benefit from using their product.

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