RE: EDI Info Needed -- MIDRANGE-L

Hi Mark:
It is a shame.  The Premenos/Harbinger/Peregrine product has always been one
of the best, if not the best in the industry.  When it was Premenos, the
product AND the support were first class.  When Harbinger bought them, the
support when down hill, and now with Peregrine, I wonder if ANYONE has a
clue.  The sales staff is unresponsive, and support is a joke.  I also feel
their eV5 release is not as strong as the previous releases.  The mapper is
a VB based client/server app and is a little flaky sometimes.  What type of
comm issues are you trying to get resolved...... maybe I can help you.
cjg


Carl J. Galgano
EDI Consulting Services, Inc.
550 Kennesaw Avenue, Suite 800
Marietta, GA  30060
(770) 422-2995 - voice
(419) 730-8212 - fax
mailto:cgalgano@ediconsulting.com
http://www.ediconsulting.com
AS400 EDI, Networking, E-Commerce and Communications Consulting and
Implementation
http://www.icecreamovernight.com
Premium Ice Cream Brands shipped Overnight
FREE AS/400 Timesharing Service -
http://www.ediconsulting.com/timeshare.html
"You ain't gonna learn what you don't want to know" - rw

-----Original Message-----
From: midrange-l-admin@midrange.com
[mailto:midrange-l-admin@midrange.com]On Behalf Of
MWalter@hanoverwire.com
Sent: Wednesday, October 24, 2001 4:46 PM
To: midrange-l@midrange.com
Subject: Re: EDI Info Needed



Tim,

We use Sterling Commerce for our van and Trusted Link from Harbinger, ah,
Peregrine.  Well whatever they are called this week. Sterling Commerce's
services are pretty good. I don't pay the bills, so I don't know about the
rates. Trusted Link. Well, when it's working, it's works great. But, when
there's a problem, I've had some trouble getting it resolved. I have a hard
time finding an iSeries person at their HelpDesk. (get2Connect, another
name). I've had some communications issues with them that they have yet to
resolve.


Good Luck,

Mark


Mark Walter
Sr. Programmer/Analyst
Hanover Wire Cloth a div of CCX, Inc.
mwalter@hanoverwire.com
http://www.hanoverwire.com
717.637.3795 Ext.3040



                    Jeff Glenn
                    <jeff@glennconsulti        To:
midrange-l@midrange.com
                    ng.com>                    cc:
                    Sent by:                   Subject:     Re: EDI Info
Needed
                    midrange-l-admin@mi
                    drange.com


                    10/24/01 02:53 PM
                    Please respond to
                    midrange-l






I worked on a project a few years ago where Sterling Commerce was the
service provider. I spoke directly with Sterling on a couple of
occasions and was pleased with their service. I don't remember their
rates, however.

Jeff


"Hatzenbeler, Tim" wrote:

> EDI Help...
>
> Were using a software package called Infinium (Po's, invoices, asn) and
were
> about the start using the edi pieces, and was look for some resources on
how
> to complete this project...
>
> My first step is to find as/400 edi mapping solution, that will work
nicely
> with infinium, and then I need a list of recommended VAN's (good quality)
> with reasonable rates to transfer our doc's..
>
> Please feel free to e-mail me privately...
>
> Thank you... tim
>
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