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If you have maintenance on the rest of your equipment maybe if you smile
cute and bat your eyes you can get them to fix this as long as you add this
too to maintenance - without having to pay the hourly.  They can smell a
pattern though.

Rob Berendt

==================
A smart person learns from their mistakes,
but a wise person learns from OTHER peoples mistakes.



                    "Bale, Dan"
                    <Dan.Bale@handleman       To:     <midrange-l@midrange.com>
                    .com>                     cc:
                    Sent by:                  Fax to:
                    midrange-l-admin@mi       Subject:     RE: 7208-222 won't 
eject cleaning cartridge
                    drange.com


                    10/24/2001 12:06 PM
                    Please respond to
                    midrange-l






This is a multi-part message in MIME format.
--
[ Picked text/plain from multipart/alternative ]
                     -
I forgot to mention that I found out today that this unit is not on our
IBM maintenance contract.  So please don't tell me to call IBM.
$246/hour, minimum 2 hours.  If I can get the cartridge out so that it's
operational again, I'm figuring I can get IBM to come out and certify
(?) it to get it covered.

Dan Bale
IT - AS/400
Handleman Company
248-362-4400  Ext. 4952
D.Bale@Handleman.com

> -----Original Message-----
> From:         Bale, Dan
> Sent:         Wednesday, October 24, 2001 12:55 PM
> To:           midrange-l@midrange.com
> Subject:           7208-222 won't eject cleaning cartridge
>
> Our 7208-222 won't eject the cleaning cartridge.  Yellow light is
> flashing.  Tried pushing the eject (?) button, the other two green
> lights light up for about 5 seconds and yellow is solid, but then it
> returns to yellow flashing and green lights off.  Tried powering down
> and back up, no go.  Tried CHKTAP *EJECT, no go.
>
> Any ideas on how to get this cleaning cartridge out?
>
> Dan Bale
> IT - AS/400
> Handleman Company
> 248-362-4400  Ext. 4952
> D.Bale@Handleman.com
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