Re: Advantis EDI problem

["Patrick Townsend" <patownsend@xxxxxxxxxxxxxx>]

I've check a couple of our customers and they are not having any problems
with the FTP and SNA leased line interfaces. This must be a problem with
dial access. A lot of customers use 800 numbers to dial Advantis, but there
may be local access numbers you can use. I suggest calling their support
line and checking to see if you can get a local (non-800) number for access.

Patrick
----- Original Message -----
From: "Burns, Bryan" <burnsbm@Echoincorporated.com>
To: <midrange-l@midrange.com>
Sent: Wednesday, October 03, 2001 9:11 AM
Subject: Advantis EDI problem


> Is anyone using ADVANTIS for EDI and having trouble today?
>
> Their modem stopped answering this morning and now all our all EDI orders
> are stuck.  Their 1-800-727-2222 help number is not answering either.
>
> We are in the Chicago area if that makes a difference...
>
> Bryan Burns
> AS/400 System Operator
> ECHO  Incorporated
> 847-540-8400  ext. 493
> <Burnsbm@echoincorporated.com <mailto:Burnsbm@echoincorporated.com> >
>
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