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As an opposing view, I've worked on IBM midranges for over 20 years, and
I've never had a serious problem with the systems or support.  I've worked
with dozens of these machines on a daily basis over the years, and rarely
did I have to open, much less update, a PMR.  I have no open issues on my
two machines, and don't remember the last time I had an open issue.

Joe


> -----Original Message-----
> From: rob@dekko.com
>
> And a bulk of my time every
> day is spent just opening and updating pmr's.  That is part of what an
> AS/400 system administrator has to put up with.  pmr's since
> August - 27 of
> which 12 are still open.  This is not counting the incidents I've got open
> with Notes...



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