Re: Getting a HP Jetdirect to work through routers -- MIDRANGE-L


roger,

according to ibm support line technical document 14461435...

MSGCPA403D "Operator action required on device &4 (C R)"
This indicates that user intervention is requested on the printer (such as out
of forms, paper jam, and so
on). For R410 OS/400 and above, change the printer device description so the
Printer error message
(PRTERRMSG) parameter is set to *INFO instead of *INQ. For R370 OS/400, change
the printer device
description so the first User-Defined Options (USRDFNOPT) parameter is set to
ERRMSGINFO.

This will cause MSGCPD337F "Remote device rejected an attempt by the writer to
open a
connection" to be issued as an informational message rather than of getting
MSGCPD403D as an inquiry
message. Since you will no longer be getting an inquiry message whenever user
intervention is requested on
the printer, you will not have to answer a message OS/400 to get printing to
continue once the error
condition on the printer has been resolved. Also, the writer should not end
while waiting for the printer to
become available.


hp jetadmin is available at

     http://www.hp.com/cposupport/swindexes/hpjetadmin1876_swen.html

we have better success running jetadmin on a pc that is local to the printer.

dan






"Roger Vicker, CCP" <rvicker@vicker.com> on 08/16/2001 04:14:53 PM

Please respond to midrange-l@midrange.com

To:   midrange-l@midrange.com
cc:    (bcc: Dan Turkeltaub/UPT)

Subject:  Re: Getting a HP Jetdirect to work through routers




Paul,

I would rather not resort to the *IBMSNMPDRV as it is limit to the first port
and
wants the other two to remain unused.

Dan,

The INACTTMR(*SEC15) was already in place. We don't have Jetadmin as HP has
discontinued it in favor of Telnet and HTML administration. However I did change
the
idle to 3500 and couldn't find another timeout to change to 2 minutes 30
seconds.

I still get the:

Message ID . . . . . . :   CPA403D       Severity . . . . . . . :   99
Message type . . . . . :   Inquiry
Date sent  . . . . . . :   08/16/01      Time sent  . . . . . . :   15:01:02

Message . . . . :   Operator action required on device WDPR10971B (C R).
Cause . . . . . :   An error was detected on device WDPR10971B.  Look at the
  printer to determine the cause of the problem.
Recovery  . . . :   Do one of the following and try the request again.
Possible choices for replying to message . . . . . . . . . . . . . . . :
  C -- Enter C to cancel the writer.
  R -- Enter R to continue printing the file after the problem at the printer
    has been corrected.
Technical description . . . . . . . . :   For more information, see your
  printer's operator guide.

                                                                        Bottom
Reply  . . . :   R
Press Enter to continue.

after a short time.

Thanks.

Roger Vicker, CCP


dturk@upt.com wrote:

> roger,
>
> the problem may be with the timeouts in the jetdirect config.  try this:
>
> in jetadmin, go into modify and change the tcp/ip idle timeout to 3500, then
go
> into properties for the printer and under the advanced tab, hit the setup
button
> and change the timeout to end a print job to 2 minutes, 30 seconds.
>
> also, on the device config change the inactivity timer (INACTTMR) to *SEC15.
>
> hope this helps
>
> dan turkeltaub
> technology manager
> keeney manufacturing
> dturk@upt.com
>
> "Paul Tykodi" <paul@intermate-us.com> on 08/16/2001 10:21:58 AM
>
> Please respond to midrange-l@midrange.com
>
> To:   midrange-l@midrange.com
> cc:   rvicker@vicker.com (bcc: Dan Turkeltaub/UPT)
>
> Subject:  Re: Getting a HP Jetdirect to work through routers
>
> Hi Roger,
>
> >From your description of the problem (LPR works - PJL Driver does not), I
> can make a guess that the problem with the PJL driver is that the requested
> reponses from the printer are not making it back from the remote printer
> through the network to the IBM host. When this occurs, OS/400 based *LAN
> printer device descriptions using the PJL driver will hang and no data is
> printed.
>
> If you are running V4R5 or V5R1, you can change the IBM System Driver
> Program value from its current setting SYSDRVPGM(*HPPJLDRV)to
> SYSDRVPGM(*IBMSNMPDRV). The use of Simple Network Management Protocol (SNMP)
> to manage a printer is outlined in RFC 1759 and is fully TCP/IP compliant.
> There is a much better chance that required SNMP responses will be able to
> negotiate the routers and be returned to the IBM host than the PJL
> responses. The *LAN device description SNMP driver was introduced into
> OS/400 starting at V4R5. It has been made available via PTF to V4R4 and V4R3
> users as well. The required PTF's are documented in the Software Knowledge
> Base (under the category Print) on the web site
> http://www.as400service.ibm.com.
>
> Best Regards,
>
> /Paul
> --
> Paul Tykodi
> Director of Technical Services
> LCI-Intermate US, Inc.
>
> p: 603.431.0606 x115
> f: 603.436.6432
> paul@intermate-us.com
> www.intermate.com
>
> >Date: Wed, 15 Aug 2001 13:37:09 -0500
> >From: "Roger Vicker, CCP" <rvicker@vicker.com>
> >Organization: Vicker Programming Systems
> >To: midrange-l@midrange.com
> >Subject: Re: Getting a HP Jetdirect to work through routers
> >Reply-To: midrange-l@midrange.com
> >
> >Paul,
> >
> >The *DFTROUTE is 10.0.0.254 since that is the router that is on the same
> lan as
> >the AS/400. The 10.2.0.254 router is on the remote lan as seen from the
> AS/400
> >end of things.
> >
> >Alistair,
> >
> >The printer is defined as a lan printer by:
> >
> >CRTDEVPRT DEVD(WDPR10971)
> >          DEVCLS(*LAN)
> >          TYPE(3812)
> >          MODEL(1)
> >          LANATTACH(*IP)
> >          PORT(9100)
> >          FONT(11)
> >          TRANSFORM(*YES)
> >          MFRTYPMDL(*HP4000)
> >          RMTLOCNAME('10.2.1.97')
> >          SYSDRVPGM(*HPPJLDRV)
> >         TEXT('FWD Data Collections Laser')
> >
> >It can not be DEVCLS(*RMT) since it is not connected to a remote
> workstation
> >controller.
> >
> >As part of trying to figure this out I did try using a remote outq and it
> >worked. However I need the functions of CRTDEVPRT. I've also tried adding a
> name
> >to the host table and using that in the DEVD and OUTQD with no difference.
> >
> >Paul Tykodi wrote:
> >
> > Dear Roger,
> >
> > You might want to execute the command CFGTCP on your IBM host and then
> > choose option 2 Work with TCP/IP Routes. You should see something that
> looks
> > like the following when you press enter:
> >
> >                             Work with TCP/IP Routes
> >                                                              System:
> > S102G6VM
> >  Type options, press Enter.
> >    1=Add   2=Change   4=Remove   5=Display
> >
> >       Route            Subnet           Next             Preferred
> >  Opt  Destination      Mask             Hop              Interface
> >
> >       *DFTROUTE        *NONE            10.10.5.1        *NONE
> >
> > In your case the *DFTROUTE value should point towards the Cisco router at
> IP
> > Address 10.2.0.254. The OS/400 value *DFTROUTE is used to tell an IBM
> > iSeries or AS/400 server where to send all requests to contact IP
> addresses
> > that are not visible to the server on its local segment. You can add other
> > routing entries that specify certain address ranges and a different IP
> > address as the next hop as necessary.
> >
> > HTH
> >
> > /Paul
> > --
> > Paul Tykodi
> > Director of Technical Services
> > LCI-Intermate US, Inc.
> >
> > p: 603.431.0606 x115
> > f: 603.436.6432
> > paul@intermate-us.com
> > www.intermate.com
> >
> > >Date: Wed, 15 Aug 2001 08:42:45 -0500
> > >From: "Roger Vicker, CCP" <rvicker@vicker.com>
> > >Organization: Vicker Programming Systems
> > >To: Midrange List <MIDRANGE-L@midrange.com>
> > >Subject: Getting a HP Jetdirect to work through routers
> > >Reply-To: midrange-l@midrange.com
> > >
> > >Hello,
> > >
> > >I am having trouble getting some HP Jetdirect servers to work with an
> > >AS/400 through routers. The AS/400 is working with Jetdirects on its
> > >local network (CRTDEVPRT *HPT) but when I use the same process through
> > >routers the writer times out after about 3 minutes and the spool file
> > >never changes from RDY. Sprint claims that they didn't block any ports
> > >in the routers.
> > >
> > >The layout is:
> > >
> > >AS/400 @ 10.0.0.1 mask 255.255.0.0 on an otherwise Novel network
> > >Cisco router @ 10.0.0.254
> > >Frame Relay by Sprint
> > >Cisco router @ 10.2.0.254
> > >Local peer to peer (Windows xxxx) network 10.2.#.# mask 255.255.0.0
> > >but with a WINS server @ 10.2.1.57
> > >The AS/400 has the WINS tab pointed to the local WINS server.
> > >
> > >CAE and file server works OK. Local PCs can use the Jetdirects. The
> > >AS/400 can ping the Jetdirects by address and the CRTDEVPRT uses the
> > >address, not a host name.
> > >
> > >Where do I look next?
> > >
> > >Roger Vicker, CCP
> > >
> > >--
> > >*** Vicker Programming and Service *** Have bits will byte ***
> > >www.vicker.com ***
> > >A mule dressed in a tuxedo is still a mule.
> >
>
> --
> *** Vicker Programming and Service *** Have bits will byte ***
> www.vicker.com
> ***
> A mule dressed in a tuxedo is still a mule.
>

--
*** Vicker Programming and Service *** Have bits will byte *** www.vicker.com
***
Two terms for congressmen:  One in office, one in jail.



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