RE: Counting users - rip-off

["Berg, Dan" <berg@xxxxxxxxxxxxxxxx>]

and may we ask who this vendor is so that we can steer clear of them? :)


-----Original Message----- From: Larry Bolhuis [mailto:lbolhuis@arbsol.com]
Subject: Re: Counting users

>  BTW I got a call from one of my customers a few weeks back. They were
>being hounded by their software vendor because they had exceeded the
>number of users. Not the number in the software, the number of USER
>PROFILES on the system!!  Seems their agreement doesn't limit the number
>of users in their software (each of which must be enrolled in order to
>utilize it) but the number on the box! So all the email users (yes the
>AS/400 has happily been their mail server since 1999) get counted
>against the software even though they have *SIGNOFF for their initial
>program!! The issue has not been resolved yet but the customer believes
>they are abiding by the spirit of the agreement though not the letter of
>it.  (Wish I'd thought of it, almost 50 users BUILT IN! What a revenue
>stream.)
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