Re: Don't open attachments from "pcrao" <pcrao@xxxxxxxxxxxxx>

I deleted the attachments sent me by this individual, without downloading, 
after getting the Virus Alert here, and I deleted the e-mail that they were 
attached to, then I notified various other places about this virus alert.  If 
anyone still has a copy that they have not deleted, your anti-virus support 
people might like to have their research departments take a look at it.

Subj:    Re: Internet List Reply with Virus Attachment

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This is a copy of Symantec's response to your Ask Symantec Discussion
Group question.  If you would like to reply to this message, follow
this link and post your reply there:

http://servicenews.symantec.com/cgi-bin/displayArticle.cgi?group=symantec.supp

ort.generic.virus.general&article=83644

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Hello Al,

Welcome to Symantec's free Support Discussion Groups.

> Anyhow if you desire more understanding of the nuances of this latest
> annoyance, there is some discussion by users on MIDRANGE-L who have
> received packages with this new type of virus mode of operation ...
> check the archives 

Thank you for this information.  One of the best ways to discover new viruses 
is 
through our customers sending in this kind of information.  We would like to 
take a 
look at the attachment that you are seeing to determine its code and type of 
virus.
If you could submit the file to our research department, that would be great.

Try one of these two methods:
> http://service1.symantec.com/SUPPORT/nav.nsf/docid/1999052109284606
> 
http://service1.symantec.com/SUPPORT/nav.nsf/aab56492973adccd8825694500552355/

e6c1a8cd5bb8d5b0882568a400822817?OpenDocument&Highlight=0,submit

You can also find an interactive tutorial that will walk you through this 
here:
> http://www.symantec.com/techsupp/tutorial/nav2001/index.html

Please let us know if we can be of further assistance for this situation.

Sincerely,

Ben Haworth
Symantec Consumer Technical Support


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