Re: Problems upgrading to V4R5 from V4R4

IS THIS PROBLEM ONLY WITH CODE/400?

Dare

----- Original Message -----
From: "Jeffrey Silberberg" <jsilberberg@mindspring.com>
To: <midrange-l@midrange.com>
Sent: Saturday, December 02, 2000 9:47 PM
Subject: Re: Problems upgrading to V4R5 from V4R4


> Welcome to the Club.
>
>         I just had the same problems going from V4R3 to V4R4. It seems the
> CD is Labeled one thing and the software another. I used the Wrk.....
> command to examine the CD and when I found out what was there I used it as
> the basis for the rstlicpgm to get the code on the system..
>
>         An yes I agree on the Support Line  VS Warranty issue, but I am
> loosing that war as of now.
>
>         Good Luck,
>         JMS...
>
> ----- Original Message -----
> From: Dave Murvin <davem@drme.com>
> To: <MIDRANGE-L@midrange.com>
> Sent: Saturday, December 02, 2000 7:50 PM
> Subject: Problems upgrading to V4R5 from V4R4
>
>
> > I was going to upgrade to V4R5 this weekend, but ran into problems in
the
> > prepare for install process part of Creating and customizing an
> > Installation list.
> >
> > The process is to read all the received media for the upgrade and build
an
> > installation checklist based on your existing software and what is on
the
> > V4R5 media.
> >
> > Everything seems to work okay except the Code/400 stuff which I
installed
> > under V4R4 a few months ago.  That install procedure (for V4R4) says
that
> > although you order product 5769-CL3, the ID used to install the
components
> > is 5763-CL2.  I installed 5763-CL2 and have been using the product for a
> > few months.
> >
> > When I run the prepare for install process by reading all the V4R5
media,
> > it tells me that all the 5763-CL2 licensed programs are not found on the
> > media.  When I look at the media list, I have 3 CDs for Websphere Dev
> Tools
> > described as 5769-CL2 V4R5M1 (in the description) with base program
> > 5769-CL3. I have tried to add the new 5769-CL3 to the list of programs
to
> > install and it does not show up on the install list.  I have tried to
> > install the 5769-CL3 programs using install licensed program
> > process.  Install licensed program process could not find the product on
> > the media.
> >
> > Any ideas on what is going on or how I am supposed to upgrade the
product?
> >
> > I don't have a support line contract because I rarely need to call them
(I
> > think this is the second time in several years that I could have used
> their
> > help, but not at the 250/hour or what ever the weekend rate is).  Seems
> > like this should be covered under some sort of warranty since I am
paying
> > for the software subscription.
> >
> > Thanks in advance for any help.
> > Dave Murvin
> > DRM Enterprises, Inc.
> > davem@drme.com
> >
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