• Subject: Re: Password "Hint" Feasibility
  • From: "Leif Svalgaard" <leif@xxxxxxxx>
  • Date: Tue, 7 Nov 2000 20:27:11 -0600

have you considered using a previous password
or the past two previous passwords as a hint?
this information can be checked,
no exit program or other "funny" stuff needed.

----- Original Message -----
From: Paul Jackson <paulgjackson@yahoo.com>
To: <MIDRANGE-L@midrange.com>
Sent: Tuesday, November 07, 2000 7:53 PM
Subject: Password "Hint" Feasibility


> One of the most frequent calls to our help desk is
> from people who have forgotten their AS/400 password.
> We would like to implement some method to allow users
> to store some "hint" or reminder text that they can
> use to jog their memory if they forget the password.
>
> I know that I can tinker with the CHGPWD routine (or
> create a new one higher in the library list) to prompt
> for password change info AND a text field. But does
> anyone know of any way of calling an application from
> the basic signon screen? For example, if someone
> forgets their password, they would like to press F24
> from the signon screen to bring up a password reminder
> prompt program.
>
> Is this even possible? I have my doubts because at the
> point the signon screen is processed, a job is not
> even active.
>
> I guess if they had access to another session, they
> could prompt a command to let them check their hint
> text, but this assumes another user is signed on and
> has access to that command.
>
> Any ideas suggestions? We would really like to reduce
> the burden from the help desk on having to reset so
> many users passwords.
>
> Thanks in advance for any suggestions,
>
> -Paul Jackson
> Costco Wholesale,
> Issaquah, WA
>
>
>
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