Re: AS400 V4R3 Outbound SMTP Mail Delivery Problem -- MIDRANGE-L

I presume the system directory entry for INTERNET GATEWAY also has Mail Service Level set to 1=User index ?
MSF (Mail Server Framework) jobs active ?

Under CFGDSTSRV, Distribution Queues, is your QSMTP queue there ?
Remote Remote
Queue Name Queue Type Location Name Mode Name Net ID
QSMTPQ *RPDS TCPIPLOC *NETATR *LOC

and the routing table

Destination system
name/Group . . . . . : TCPIP
Description . . . . . : TCP/IP Routing
Service level:
Fast:
Queue name . . . . : QSMTPQ
Maximum hops . . . : *DFT
Status:
Queue name . . . . : QSMTPQ
Maximum hops . . . : *DFT
Data high:
Queue name . . . . : QSMTPQ
Maximum hops . . . : *DFT
Data low:
Queue name . . . . : QSMTPQ
Maximum hops . . . : *DFT

Neil Palmer DPS Data Processing Services Canada Ltd.
50 Acadia Avenue, Ste.102 AS/400~~~~~
Markham, Ontario, Canada. ____________ ___ ~
Phone:(905) 474-4890 x303 |OOOOOOOOOO| ________ o|__||=
Cell.:(416) 565-1682 x303 |__________|_|______|_|______)
Fax: (905) 474-4898 oo oo oo oo OOOo=o\
mailto:NeilP@DPSlink.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
http://www.DPSlink.com iSeries 400 The Ultimate Business Server

"William N. Harrell, Jr." <wharrell@nc.rr.com>
Sent by: owner-midrange-l@midrange.com

2000/10/28 14:20
Please respond to MIDRANGE-L

To: "MIDRANGE-L" <MIDRANGE-L@midrange.com>
cc:
Subject: AS400 V4R3 Outbound SMTP Mail Delivery Problem

We are running V4R3 and are only using our AS400 Mail only to send reports in *pdf format and small outfiles of report data in *xls, *dbase or *txt format to users and a few outside vendors. We are doing this through either SNDDST, ASC Sequel or SPLTOOL. Our company's internal regular user desktop mail is handled by a MS Exchange Server and the Lan group routes their outbound internet email through our out of state corporate mail gateway. We are not involving our local MS Exchange Server in our outbound AS400 mail. Our SMTP attribs are set to use our corporate mail router gateway in another state at mail.ourcompany.com, which is the same outbound mail gateway our MS Exchange Server uses for regular desktop mail. We have an Directory Entry (wrkdire) set up for: 1. Each user that uses these functions Mail Service Level: 1=User Index Preferred Address=1 User ID/Address SMTP User ID at firstname.lastname SMTP Domain: company domain 2. An entry for INTERNET GATEWEAY Description . . . . . . INTERNET GATEWAY System name/Group . . . INTERNET User profile . . . . . Network user ID . . . . INTERNET GATEWAY Address type . . . . ATCONTXT For choice 9=Other preferred address: Field name . . . . NETUSRID *IBM SMTP Attributes: Autostart server . . . . . . . . AUTOSTART *YES Retries by minute: RTYMIN Number of retries . . . . . . 3 Time interval . . . . . . . . 30 Retries by day: RTYDAY Number of retries . . . . . . 0 Time interval . . . . . . . . 0 Retry remote name server . . . . RTYRMTSVR *NO Automatic registration . . . . . AUTOADD *NO User ID prefix . . . . . . . . USRIDPFX QSM Address . . . . . . . . . . . ADDRESS QSMRMTAD System name . . . . . . . . . SYSNAME TCPIP Alias table type . . . . . . . TBLTYPE *SYSTEM User ID delimiter . . . . . . . USRIDDELIM '?' Mail router . . . . . . . . . . MAILROUTER 'MAIL.OURCOMPANY.COM' Coded character set identifier CCSID 00819 Mapping tables: TBLSMTPOUT Outgoing EBCDIC/ASCII table . *CCSID Library . . . . . . . . . . TBLSMTPIN Incoming ASCII/EBCDIC table . *CCSID Library . . . . . . . . . . Firewall . . . . . . . . . . . . FIREWALL *NO . Our problem is that outbound mail is only sent from the AS400 if it is addressed to a user at user@ourcompany.com. (they may or may not be users set up in Directory Entries) Per a Com Trace on our Ethernet Line Ports, and a Com Trace on inbound gateway mail at our out of state Corporate Mail Gateway, only mail that is sent to user@ourcompany.com is leaving the AS400. Mail sent to users at other domains do not generate error message on the AS400, yet per the com traces, they are never leaving the AS400. Does anyone have experience in what we may have set up incorrectly ? Thanks. William N. Harrell, Jr.

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