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Run, don't walk away from CA. It is not stable on any system & it is a hog. Buy
Mocha software- it's $250.00 for a site license and runs much better.  Web Site
- mochasoft.dk(it's a Denmark company).  I do not sell this software or am not
associated with them in any fashion. We are just users (about 100 people).




jcrowley@ifasys.com on 08/28/2000 04:26:13 PM

Please respond to MIDRANGE-L@midrange.com

To:   MIDRANGE-L@midrange.com
cc:    (bcc: Debra L Smithson/PF/AlleghenyTechnologies)
Subject:  Client Access Express and Windows 95





We have just started implementing Client Access Express on some of our PCs, and
I've been frustrated because some, but not all, of the Win95 PCs I've installed
CA Express on absolutely cannot print workstation output to an AS/400 network
printer. I get a SPOOL32 error, the printer disappears, the machine sometimes
locks up, but amazingly the printer and the printout reappear when the system is
rebooted.

Today I finally decided to do some research on this at the Microsoft website,
and, guess what? This is a documented Win95 bug that appears whenever you have a
Win95 machine with the service pack loaded. There is a fix apparently, but
Microsoft doesn't make it downloadable (at least nowhere I can find) because it
isn't fully regression-tested (or somesuch) and they want you to get the fix
only if you're really in need of it. Oh, and by the way, the problem is solved
in Win98.

The documentation implies the problem is with a specific DLL, but when I pulled
a newer version of the DLL from a newer PC, the problem was not resolved, so
there must be some other pieces parts to the resolution.

I am not going to buy Win98 licenses for these PCs at this time -- I'd have to
buy more memory as well even if I were so inclined -- so my options are to stick
with CA 95/NT or try to track down someone at Microsoft who can provide me with
the supposed fix. I can't find any way to obtain the fix without contacting
Microsoft Technical Support, which probably involves a fee of some sort.

So, before I jump through Microsoft hoops, is there anyone out there who
actually got and installed the fix, and does it work?

Janet Elam Crowley
Systems Analyst
IFA Systems
Boise, Idaho






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