RE: Communications Problem - REALLY Strange/Weird...

Most likely one of the sub-controllers was in a recovery canceled or failed
condition.  Did you check their status before varying off/on?  I always
start with wrkcfgsts *ctl Perle* to check the main Perle controller with
also show each rmtxx controller, (card), inside of the Perle box as well as
all the devices attached to them.

We found during a recent 3 second power flux that one of the hubs was not on
the UPS.  Just long enough to cause one of 5 controllers under the Perle to
fail.  No error message in QSYSOPR.  (Humm I still need to research why
recover did not correct it or QSYSOPR did not get a message.)


Christopher K. Bipes     mailto:ChrisB@Cross-Check.com
Sr. Programmer/Analyst   mailto:Chris_Bipes@Yahoo.com
CrossCheck, Inc.         http://www.cross-check.com
6119 State Farm Drive    Phone: 707 586-0551 x 1102
Rohnert Park CA  94928 Fax: 707 586-1884

If consistency is the hobgoblin of little minds, only geniuses work here.
Karen Herbelin - Readers Digest 3/2000


-----Original Message-----
From: Chuck Lewis [mailto:clewis@iquest.net]
Sent: Wednesday, June 14, 2000 12:53 AM
To: MIDRANGE-L@midrange.com
Subject: Communications Problem - REALLY Strange/Weird...


Hi Folks,

Just had a weird one happen...

We are running a 620 at V4R1 and connecting branches via a Frame Relay
network with Perle 494e controllers, everything running TCP/IP.

I get a call from one of our bigger branches (which is 20 miles from
here) that they are down. They have been having power trouble lately so
I "assumed" it was that a checked QSYSOPR. NO messages... And they said
they had NOT noticed any power disruption or anything. I had the person
that called power off their workstation and power it back on - nothing.
I varied it off and back on and the system issues a message that the
device is no longer communicating but they STILL have nothing on their
screen. So I ping the router (Cisco) - NO problem. I ping the
controller(s) (each twin ax card in the Perle is looked at as a separate
virtual control unit) and they are BOTH OK...

So I vary each control unit and the associated virtual device off and
back on and EVERYTHING is fine now...

ANYBODY had ANY IDEA what happened or what else I could have checked ?

TIA !!

Chuck
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