RE: Client Access Async problem

[Jeff Schmehl <Jeff.Schmehl@xxxxxxxx>]

It should not be going through the PBX.  The rest of our phone lines are
fine.  

-----Original Message-----
From: Chris Bipes [mailto:rpg@cross-check.com]
Sent: Thursday, April 20, 2000 5:35 PM
To: 'MIDRANGE-L@midrange.com'
Subject: RE: Client Access Async problem


Do you have your own PBX?  If so, did it loose power?  If so, look there.

Christopher K. Bipes     mailto:ChrisB@Cross-Check.com
Sr. Programmer/Analyst   mailto:Chris_Bipes@Yahoo.com
CrossCheck, Inc.         http://www.cross-check.com
6119 State Farm Drive    Phone: 707 586-0551 x 1102
Rohnert Park CA  94928 Fax: 707 586-1884

If consistency is the hobgoblin of little minds, only geniuses work here.
Karen Herbelin - Readers Digest 3/2000


-----Original Message-----
From: Jeff Schmehl [mailto:Jeff.Schmehl@besi.com]
Sent: Thursday, April 20, 2000 9:50 AM
To: 'MIDRANGE-L@midrange.com'
Subject: Client Access Async problem


We had a power outage at the site with our AS/400 last night.  Since then 2
remote users that use Client Access Async connection cannot dial in to our
system.  Everything looks fine on the AS/400.  The ASCII workstation
controller is fine.  The modems are operational.

What happens is that when the user dials in through Client Access, the
modems at the AS/400 will answer but if you listen to the modem on the PC,
it just continues to ring.  I've powered off the modems at the AS/400 and
back on again but the same result.  I do not get any messages on the AS/400.

At this point, I am stumped.  Does anyone have any suggestions?

Thanks,

Jeff Schmehl
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