Re: Suftware Subscription strikes again.

If you (or someone else in a similar situation) are going to be at COMMON
in San Diego next week, this would be a great issue to bring up at
sound-off to see whether the rest of the crowd is experiencing similar
problems...  Who know, IBM might listen and respond appropriately!

Janet Krueger
D H Andrews Group





eric.delong@pmsi-services.com on 03/08/2000 07:38:58 AM

Please respond to MIDRANGE-L@midrange.com

To:   midrange-l@midrange.com
cc:    (bcc: Janet Krueger/dhagroup/US)
Subject:  Suftware Subscription strikes again.





     I just had a rather frightening conversatioon with the VP of IS. It
     seems IBM wants to charge us $70,000 or so to maintain our licensed
     programs on our three as400s. He says he'd be interested in finding
     alternatives to the as400s and is ready to sever all ties with IBM
     over this issue. Kinda gives me cold chills........

     As I understand it, we purchased one year of SS when we upgraded to
     the 640 and 170 last year. It seems as though this years charge for
     maintenance has more than tripled, though it's hard to know for sure
     as he was raving mad when he told me this. Assuming that this is the
     case, how does IBM expect anyone to remain loyal, let alone satisfied
     with the cost effectiveness of the AS400. Am I missing something, or
     is IBM intentionally trying to drive loyal customers away kicking and
     screaming.

     I'm very concerned about this as my job here entirely depends on the
     as400. Is there any relief on the SS pricing? What (if anything) can I
     tell my boss to keep him from looking into a platform shift? Are the
     charges he told me about correct, or could he have misunderstood the
     account rep? YIKES!

     I'm not too familiar with this aspect of the AS400, as I'm technically
     inclined, not administrative. Any comments or suffestions would be
     very helpful.

     TIA
     eric.delong@pmsi-services.com


+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
| To unsubscribe from this list send email to
MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator:
david@midrange.com
+---






+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator: david@midrange.com
+---