• Subject: IBM documentation
  • From: "Roger Pence" <rp@xxxxxxxxxxxxxx>
  • Date: Wed, 3 Nov 1999 08:38:50 -0500

> to another favorite gripe of everybody's... The manuals.... Their tech
> writers are terrible... I'm remember when you had good examples of any
> new feature that was announced and what it could be used for... Now you
> have DIG to even find out a "hint" of what it's really supposed to do,

Be careful with generalizations. Not all IBM tech writers are terrible. Many
AS/400 manuals and documents are well written and easy to understand (the
cody examples, though, are particulary bad). The bigger problem with AS/400
documentation isn't the quality of the documentation itself, it's the
quality of the search engines and indices you use to find stuff. On this
front, IBM's AS/400 efforts are nearly laughable. IBM doesn't seem to
understand that it could use, well, let's see, A COMPUTER, to improve
documentation navigation.

As for DDS specifically, damn shame IBM didn't have a little Y2K-like
problem of their own there. They should have capped DDS keywords when their
number reached 99,999.

rp


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