RE: Green Screen access for customers - suggestions??

Mark,

What I would do is get a Perle box and use that. Their model 3i would
probably work well for you. You just hook it up to a twinax line and then
hook up modems to the serial ports on the box.  To the 400 this just looks
like a bunch of tubes on a twinax line.

A company I used to work for used this box for customers and sales reps to
dial in. It worked pretty well and pretty reliably, I think it needed to be
reset 3 or 4 times in the 2 1/2 years I worked there. On the PC you could
uses Perle's PerleTalk software, or use a comm program such as ProComm. The
only problem with the comm program is the F-keys don't map very well, so I
would suggest purchasing and using PerleTalk.

I think you can also do this with their latest 594e, but you need to use a
comm line from the 400 and get a null-modem to go between the boxes; this
can be a bit more expensive because of the comm feature on the 400. It gets
configured on the 400 as a 5394/5494 and devices.

BTW, I have no association with Perle, just used their stuff in the past.
You can find them on the net at http://www.perle.com .

David Boring
Systems Engineer
EDS E.solutions consulting
Direct: (562) 809-5460
E-mail: dboring@shl.com


-----Original Message-----
Date: Fri, 1 Oct 1999 14:04:18 -0500
From: "Mark A. Manske" <manske@pconline.com>
Subject: Green Screen access for customers - suggestions??

Hello; I am a Sr. Project Lead at a distribution company.
We have customers that would like to dial into our AS/400
have restricted access through the AS/400 security
and be able to change their SRP's.

Here is the issue; we do not want to use Hyperterm; too 
clumsy and not very nice to look at.
Our preference would be Client Access - 
I am unclear of the IBM licensing issues with regards
to this option; not to mention the thing that concerns us the most
is the security issues with regards to being able to do file uploads
and downloads.  

With this in mind, is there a way to set CA up so that you do not
have access to upload/download; short of burning your own copy
and leaving out the *.EXE's that perform those functions; or 
having to go to each customer site to install CA and "remove
features" after the fact.  This all in all would still not stop a 
savvy "geek" to get a full copy of CA and still have access to 
upload/download by re-installing it.

Bottom line, is there anything our there that functions like
the old dumb terminals we all grew up with (ok I'm dating
myself, I have worked on a S/3 , S/34, S/36, S/38 (mod 8)
talk about needing a whole floor for a system)

It does not matter if they call our server or the AS/400;
I am just looking for thoughts and ideas to how this 
could be accomplished economically for our customers
and simplistic for the company so the knowledge can
be passed on painlessly.

Thank you in advance for any help..



Mark A. Manske      [mailto:manske@pconline.com]
Sr. Project Lead
Minter-Weisman
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