• Subject: V4R4: AFP Overlays, Query/38, Backups - FAILING
  • From: "John Hilton IV" <jhilton4@xxxxxxxxxxxx>
  • Date: Thu, 22 Jul 1999 15:16:16 -0500
  • Cc: "Graap, Ken" <keg@xxxxxxxxxxxxxxxxxx>
  • Organization: U.S. Safetry/Parmelee Industries, Inc.

Ken and others:

Again I apologize, but I don't remember which PTF's I had to download, since
I had so many problems on 7/6/99 when I when to V4R4.  But if you contact
the AS/400 Support Line  they know about both problems (backups not backing
up certain files, and AFP overlays not working) and can give you the PTF

The PTF for fixing backups not backing came out last week, the work around
was to DSPFD of the file not being backed up, and then it would back up.

The AFP overlays not printing could only be fixed via the PTF that I can't

The Query/38 failing problem, doesn't have a PTF yet, all you can do is
CRTQRYAPP xxxx *SAVDFN, etc. and go back later and recreate with
OPTIMIZE(*NO) for those that might have "division by zero" as a problem when
it executes.  If you can remember which ones do that.  Thankfully, due to so
many mass recompiles via Hawkeye/Pathfinder over the years I've sort of
memorized all the ones I need to go back and recompile with OPTIMIZE(*NO).

If necessary, I will call the Support Line and get the specific PTF number
that were involved for these problems.
Another reason for not remembering is that I have been downloading since
7/6/99 several dozen for WebSphere, NetData, HTTP, JAVA, NetCommerce,
VisualAge for Java, etc.  I guess you can figure out what I'll be doing for
the rest of my life.

But part of the problem with me calling the Support Line, is that I don't
have a contract with them yet.  I will in mid-August when we switch over to
a Model 720 from the present Model 500.   And I'm already, or a least trying
to, fight with them about some invoices I receive 6/28/99 for calls I made
in mid-April.  One of them is for $728.17, still can't find anyone at IBM he
can explain it to me or that I can contest it with.  And I of course would
like to know why it took two and a half months, maybe it's by design.

Sorry I couldn't help you more, for now.

And by the way, I wish you could see the E-Mail I sent to IBM  expressing my
thoughts on the above and several other concerns, but "discretion is the
better part of valor".

John Hilton IV

----- Original Message -----
From: Graap, Ken <keg@exchange.gasco.com>
To: 'John Hilton IV' <jhilton4@ussafety.com>
Sent: Thursday, July 22, 1999 2:33 PM
Subject: RE: V4R4 - AFP Overlays failing

> John -
> Could you supply us with a list of the fixes you had to apply in order to
> fix these very noticeable problems?
> Kenneth
> --
> ********************************
> Kenneth E. Graap
> IBM Certified Specialist
> AS/400  Professional
> System  Administrator
> NW Natural - Information Services
> System Services
> Phone: 503 226 4211 X5537
> FAX:   603 849 0591
> keg@nwnatural.com
> ********************************
> -----Original Message-----
> From: John Hilton IV [mailto:jhilton4@ussafety.com]
> Sent: Thursday, July 22, 1999 11:47 AM
> To: MIDRANGE-L@midrange.com
> Subject: V4R4 - AFP Overlays failing
> FYI:
> When you go to V4R4 and even after you apply the CUM C9166440 you will
> be missing at least one PTF, I forgot the number but IBM's Support Line
> knows which one it is and they chose to not include it for some reason.
> This PTF fixes a problem where none of your AFP overlays print anymore,
> Invoice, Shop Orders, Shipping Papers, etc.
> Even if you put the PTF on you can not go back and reprint your spool
> since the overlay is created/attached at the time the spool file is
> Get it before you go to V4R4 and apply it immediately after you upgrade,
> before you go back into production.
> Sorry I don't remember the number, we had enough problems on 7/6/99 with
> other things, e.g. License Keys, Backups not backing up all files (namely
> few in EDI/400 and Hawkeye/Pathfinder, another PTF was required for that),
> etc.
> Forewarned is forearmed.
> Good luck all.
> John Hilton IV

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