Re: Upgrade Charges - PLEASE READ !!!

[Chuck Lewis <CLEWIS@xxxxxxxxxx>]

nina jones wrote:

<I know what you are talking about.  V4R1 came out in August 1997, and V4r2 came
out in March, 1998, or something like that.  V4r1 was really v3r7 with support
for the model 600 series.  The main version 4 enhancements came out with v4r2.  
>

Remembered that (well forgot it until you mentioned it... :-) )

<If you were on v4r1, you had until the end of June 1998 to order v4r2, without
charge.  Your business partner should have known.  We got several notices and
phone calls about being sure our v4r1 clients ordered r2. >

THAT's what kills me - as far as I know we got NO notice (although I didn't 
start
here until July of '98 and was not handling this stuff where I had been, plus we
were on V3R6 and V3R7)

<I can understand your frustration, but you need to chew your business partner.
Sounds like they dropped the ball.  We went ahead and ordered r2 for our 
clients,
and told them what it was when the boxes came in! >

I wish we had been dealing with YOU folks !!!!

This could get interesting !

Thanks !

Chuck

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