RE: Stupid AS/400 web site tricks

> -----Original Message-----
> From: Roger Pence [mailto:rp@rogerpence.com]
> Sent: Tuesday, February 16, 1999 10:46 AM
> To: MIDRANGE-L@midrange.com
> Subject: Re: Stupid AS/400 web site tricks
> 
> 
> >I suspect that Roger - in recent years - may have spent more 
> time on the MS
> >sites than IBM's and thus has the reverse experience to 
> myself who works
> >the other way round.  IMHO most web sites with few 
> exceptions are as useful
> >as they could be.  IBM's VisualAge for RPG/ Code/400 web site was the
> 
> Jon--
> 
> It's not just AS/400 and IBM Web sites, it's the entire 
> scheme of AS/400
> documentation delivery and availability.
> 
Where I work there are two catch phrases about AS/400 documentation:
1.  "It _is_ an IBM manual."
2.  "IBM manuals only answer the questions whose answers you know already."


> IBM should be ashamed of its AS/400 documentation! It is 
> mind-boggling to me
> that the AS/400 is such a superior box with such inferior 
> documentation.
> 
> Whew. Lordy, I feel better.
> 
> rp
> 
> 
> rp
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Jon.Paris@halinfo.it <Jon.Paris@halinfo.it>
> To: MIDRANGE-L@midrange.com <MIDRANGE-L@midrange.com>
> Date: Tuesday, February 16, 1999 11:04 AM
> Subject: Stupid AS/400 web site tricks
> 
> 
> > >> And we still complain about Microsoft's horrible habit of making
> >information
> >hard to find? ;-)
> >
> >I have yet to find anything useful on MS sites - while I 
> don't like the IBM
> >sites and agree that they are tough to navigate (even worse if you're
> >foolish enough to personalize the AS/400 site!) at least I 
> can eventually
> >find something useful on them.  The only thing I've ever 
> found on the MS
> >sites (other than the fact that they like to make it look as 
> if "pay for"
> >service is the only way to get answers) - was the advice 
> that to deal with
> >the problem I was experiencing with audio/video I should 
> upgrade to the
> >latest driver.  I followed their advice and neither the MS 
> product or my
> >Real Audio drivers have worked since.  Needless to say I can't find
> >anything on their site to explain this.
> >
> >latest to confuse me.  I knew they had a news group for Q & 
> A but couldn't
> >find it on the site under support or anything similar.  I 
> finally hit the
> >"Contact Us" hot spot to send them an e-mail to ask where it 
> was - there in
> >the middle of the page were the newsgroup Ids I needed!!! 
> Maybe it's just
> >me .........
> >
> >
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