• Subject: RE: Too many answer to simple questions
  • From: Jim Knight <jknight@xxxxxxx>
  • Date: Wed, 13 Jan 1999 07:37:37 -0800

I do not mean to be rude, but everyone has an opinion and this list does not 
seem the appropriate
forum for airing these.  I understand there are many people on both sides of 
this issue, but please
remember that conversations also are sent to everybody and that our e-mails are 
also used for
professional purposes.  Getting flooded with so many "Too many answer to simple 
questions"
e-mails can be disruptive to other people.  Plus when opinions are expressed, I 
personally would
appreciate comments that are constructive and not demeaning like "old farts" 
and "bozos".  If we are
all "professionals", then I would expect a little more respect and 
professionalism.
This is not meant to create another verbose, non-technical thread, so please, 
if you wish to respond,
please do so to me personally and not to Midrange.  I am sure there are other 
people like me that
don't have time to just delete e-mails, from a technical forum, that are not 
technically related.

Jim
jknight@rei.com


> -----Original Message-----
> From: boothm@ibm.net [SMTP:boothm@ibm.net]
> Sent: Tuesday, January 12, 1999 3:17 PM
> To:   MIDRANGE-L@midrange.com
> Subject:      Re: Too many answer to simple questions
> 
> Ah!  There's the old IBM spirit!  those damned old farts caused all the 
>trouble.  You'd think customers had nothing better to do all day than pester 
>us true professionals, right?  
> 
> I don't know what the original writer's point of view is, but I can tell you 
>mine:  Your customers are on your side, Mr. IBMer. We are not the enemy.
> 
> Let me say this Dick: IBMers are IBMs worst enemy, not the customers and not 
>Microsoft.
> 
> (I also know some very fine IBMers but IBM has some real bozos, guys that 
>really make the IRS look gentle and well mannered.)
> 
> 
> In <004401be3e39$e297a6c0$74dcafce@c11211920.tmg.csc.com>, on 01/12/99 
>    at 08:43 AM, "Dick Lucas" <rlucas@sprynet.com> said:
> 
> >The guy was obviously circumventing the normal structure and expected to
> >be treated normally?!?!?  Give me a break!  Those were the days when
> >'spies' a.k.a. competitors, press, nay sayers, etc., would do anything to
> >get at whatever.  And you know what, they would even lie about who they
> >were and what they wanted, just to get to someone.
> 
> >So, I'm not surprised at the reaction from the 'guru'.  Too bad you
> >didn't relate what was being asked for and the rest of the conversation.
> >You put a good slant on it.
> 
> >I totally dis-believe that he 'worked his way thru management layers',
> >however.  Totally!
> 
> >Your ex-boss sounds like a vindictive old fart that didn't know what he
> >was doing in the first place and needed to be retired.
> 
> >Dick Lucas
> 
> 
> >-----Original Message-----
> >From: Wynn Osborne <wynn@praxis.net>
> >To: MIDRANGE-L@midrange.com <MIDRANGE-L@midrange.com>
> >Date: Monday, January 11, 1999 11:37 PM
> >Subject: Re: Too many answer to simple questions
> 
> 
> >Booth wrote:
> >>Simon, may I make a point here? ...
> >>Simon, may I make another point here?...
> >>Simon, may I make a final point here?...
> 
> >Excellent. And furthermore,...
> 
> >Is it not in our best interest to humbly help *all* who ask?
> 
> >IMO, since the 400 is what I do, it is in my best interest to get as many
> >others hooked and motivated as possible. I believe in the platform---and
> >I
> >want to others to believe in it too---that way, I stay employed.
> 
> >If you recall, this is how IBM fell into such ill-repute. They became
> >arrogant, big-headed, and downright nasty with their customers.
> 
> >An old boss of mine, sometime around the late 80's, was unable to obtain
> >answers from the local IBM'ers to some technical hardware questions he
> >wanted to know. After nosing his way through the management layers on the
> >phone, he finally reached a "guru" in Rochester.
> 
> >The guru had two ways he could answer the questions. He chose this
> >method:> 
> 
> >"Who the Hell are you?! How did you did this phone number..."
> 
> >TRUE STORY
> 
> >Within two years, my boss was still pissed at IBM...so much so that he
> >had
> >my company talked into buying a Unix ERP system. Thankfully for my ass,
> >he
> >retired before that came to pass.
> 
> >Point is, someone asks you a question, be nice and answer it. After all,
> >we
> >are professionals aren't we?
> 
> >Wynn Osborne
> >Sen P/A
> 
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> 
> -- 
> -----------------------------------------------------------
> boothm@ibm.net
> Booth Martin
> -----------------------------------------------------------
> 
> +---
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