RE: AS/400 V4R2-R1 "downgrade"

Ask the rep if being counter productive is no big deal.

Eric Kempter
CommAir Mechanical Services, Inc.


-----Original Message-----
From:   grnhornt@ix.netcom.com [SMTP:grnhornt@ix.netcom.com]
Sent:   Tuesday, October 13, 1998 10:40 PM
To:     MIDRANGE-L@midrange.com
Subject:        Re: AS/400 V4R2-R1 "downgrade"


>Besides the fact that down-grading OS/400 would be a nightmare, from
>what I hear anyway, there's a few things I don't understand about your
>post.  First, why not upgrade the production system to V4R2?  So the
>vendor doesn't support V4R3, why does that matter?  Upgrade the
>production system to V4R2 and be happy.  Later, when the software
>vendor supports V4R3, you can upgrade both machines at that time.  

Are you trying to tell my customer that they have to make sense? ;-)

They don't want to have extended down time on the production system 
for any longer than necessary, and they'd rather go straight to the
most current release, especially since they've already paid for it 
thanks to software subscriptions.  Under the assumption that the 
"downgrade" was no big deal--thanks to a typical rep--this option 
looked much better to them!  

Erik Knudson

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