IBM Does Listen!

[Bob Larkin <blarkin@xxxxxx>]

It bugged me that their was no phone number in the new AS/400 ads I have
seen. Bugged me enough to go to IBMs main web site, and look up Lou
Gerstner. Sent him a short, to the point note (he's a busy guy). Lou,
(or maybe his auto-responder) forwarded the note to Tom Jarosh, who
responded to me. They are aware of the missing phone numbers, and a
direct contact number will appear when the ads restart in a few weeks.
This all happened in less than 5 hours, from email send to receipt of
Tom's reply. I think that is fantastic service.

Now, if we could just get the direct contact number to roll-over to one
of the midrange-l members, we could probably sell a bunch of 400s.

Tom, if you are listening, Thanks.

Bob Larkin
blarkin@wt.com
begin:          vcard
fn:             Bob Larkin
n:              Larkin;Bob
org:            <A HREF="HTTP://web.wt.net/~blarkin/">Larkin Computer Consulting</A>
adr:            <A HREF="http://web.wt.net/~blarkin/">Bob and Diana's Page</A>;;;Houston;TX;<A HREF="http://web.wt.net/~blarkin/">;United States
email;internet: blarkin@wt.net
title:          Systems Consultant
x-mozilla-cpt:  ;4104
x-mozilla-html: FALSE
version:        2.1
end:            vcard