Re: Integrated Voice Response Systems

["Peter Schaefer" <peter@xxxxxxxxxxxxxxxxxx>]

If they would like to automate outgoing sales calls from the AS/400 
database, I believe Callpath/400 is the product you are looking for.

For incoming calls, we run Directalk/6000 on an RS/6000, and have it 
talk to the AS/400 via the LAN.

> From:          "Kleinman, Mitch" <MKKleinman@ELCAMINO.com>
> To:            "'midrange-l@midrange.com'" <midrange-l@midrange.com>
> Subject:       Integrated Voice Response Systems
> Date:          Wed, 25 Mar 1998 13:34:31 -0800
> Reply-to:      MIDRANGE-L@midrange.com

> Does anyone know of an IVR product that interfaces with the AS/400? A
> cutomer of mine in the prperty management feild would like to automate
> their customers calls.
> Mitchell K. Kleinman
> an IBM Certified AS/400 Sales Specialist
> 800-745-3879
> 714-440-7566 fax
> mitch@realapps.com
> mitch2@home.com
> www.realapps.com
> 
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*****************************************************************
  Peter Schaefer                                                              
  Manager Computer/Operations                                    
  Ontario Universities' Application Centre                     
  P.O. Box 1328                                                
  650 Woodlawn Road West                                       
  Guelph, Ontario, CANADA                                      
  Telephone: (519) 823-1940 ex. 226    Fax: (519) 823-5232            
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