Re: PROGMAN GPF in Client Access Enh. for Win 3.1 -- MIDRANGE-L

Thanks for the reply Neil,

Offhand I'd say these symptoms don't match. My problem is not in getting into
client access on the Win 3.1 systems. The issue is really that the windows
environment is unstable after I exit Client access completely. As long as
Client
Access stays running, even if in the background, the system runs fine.

Paul

Neil Palmer wrote:

> Paul,
>
> Read through this, see if thge symptoms match, and follow the
> circumvention.
>
> Item SA70096
>
>   APAR Identifier ...... SA70096       Last Changed..98/02/18
>   CA400WIN-PC5250 CANNOT OPEN PC5250 SESSION USING SNA
>   CONNECTION TYPE
>
>   Symptom ...... IN INCORROUT         Status ........... CLOSED  PRS
>   Severity ................... 1      Date Closed ......... 98/02/17
>   Component .......... 5763SS100      Duplicate of ........
>   Reported Release ......... 310      Fixed Release ............
>   Component Name 5763 OS/400 ROC      Special Notice
>   Current Target Date ..97/12/17      Flags
>   SCP ...................
>   Platform ............
>
>   Status Detail: APARCLOSURE - APAR is being closed.
>
>   PE PTF List:
>
>   PTF List:
>
>
>   Parent APAR:
>   Child APAR list:
>
>
>   ERROR DESCRIPTION:
>   User cannot open PC5250 session under APPC or ANYNET connection.
>   (APPC connection is used for both connection type). User gets
>   above messages :
>           Application error
>   PCSCM caused error on segment loading in module PCSTQ.DLL in
>   003:25B0
>             then after clicking on OK button
>           Application error
>   PROGMAN cause GPF in module PCSTQ.DLL in 003:22EF
>   Then PC is frozen.
>   Another symptom is that when customer execute 'start/configure
>   session' icon of personal communication then choose 'APPC
>   connection' and then click on 'link configuration', 'NETWORK
>   SERVICES' window is partially displayed and cannot choose
>   as400 system name
>
>
>   LOCAL FIX:
>
>
>   PROBLEM SUMMARY:
>   User cannot open PC5250 session under APPC or ANYNET connection.
>   (APPC connection is used for both connection type).  User gets
>   above messages :
>           Application error
>   PCSCM caused error on segment loading in module PCSTQ.DLL in
>   003:25B0
>             then after clicking on OK button
>           Application error
>   PROGMAN cause GPF in module PCSTQ.DLL in 003:22EF Then PC is
>   frozen.  Another symptom is that when customer execute
>   'start/configure session' icon of personal communication then
>   choose 'APPC connection' and then click on 'link configuration',
>   'NETWORK SERVICES' window is partially displayed and cannot
>   choose as400 system name
>
>
>   PROBLEM CONCLUSION:
>   PTF 5763XK1-SF42934 was partially overwritten during the PTF
>   package build.
>
>   The build procedure has been fixed.  Future packages that come
>   out after the C8013410 level will not be exposed to this
>   problem.
>
>    TEMPORARY FIX:
>
>    COMMENTS:
>
>   MODULES/MACROS:   NONE
>
>   SRLS:      NONE
>
>   RTN CODES:
>
>   CIRCUMVENTION:
>   Permanently remove PTF 5763XK1-SF42934.  Order the same PTF from
>   ECS, load it from *SERVICE, and temporarily apply it.
>
>
>   MESSAGE TO SUBMITTER:
>
> Neil Palmer                                AS/400~~~~~
> NxTrend Technology - Canada   ____________          ___  ~
> Thornhill, Ontario,  Canada   |OOOOOOOOOO| ________  o|__||=
> Phone: (905) 731-9000  x238   |__________|_|______|_|______)
> Cell.: (416) 565-1682  x238    oo      oo   oo  oo   OOOo=o\
> Fax:   (905) 731-9202       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> mailto:NPalmer@NxTrend.com    AS/400  The Ultimate Business Server
> http://www.NxTrend.com
>
> > -----Original Message-----
> > From: Paul [SMTP:kdcma@ix.netcom.com]
> > Sent: Tuesday, March 17, 1998 8:43 AM
> > To:   MIDRANGE-L@midrange.com
> > Subject:      Re: PROGMAN GPF in Client Access Enh. for Win 3.1
> >
> > Is no one else having this problem then??
> >
> > Paul wrote:
> >
> > > Hi everyone,
> > >
> > > I've got a VERY CONSISTENT problem with Client Access Enhanced for
> > Win
> > > 3.1. As far as I can tell, I am at the latest patch levels but the
> > > following errors occur on every workstation with 100%
> > reproducability:
> > >
> > > 1) User runs client access under Windows 3.1
> > > 2) User has no problem while client access is running.
> > > 3) User logs off the system & exits client access
> > > 4) The next thing the user tries to run, regardless of what it is,
> > > causes a GPF in PROGMAN.
> > >
> > > Has anyone run into this or seen anything on it?
> > >
> > > Thank You,
> > >
> > > Paul
> > >
> > >
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