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It was the weekend before St. Patrick’s Day and everyone was excited about installing the new RISC computer at Wolohan Lumber. It was a typical save of the entire system, nothing exciting. The disk drives had been prepared for a replace-a-release. The CE came in and did his thing. Now, the long IPL started. After about 12 hours of IPLing the system just seemed to hang. Things did not look like they should. The transition support center was called but they were off for the weekend. Nice! Now no support from IBM on the upgrade. It appeared like a hardware failure, so hardware support was called. A guy from the IBM printer division called and said that he had not heard of a 530/2151 printer. Great. The only one that was available for CISC to RISC help was Peter O’Connor from PAE Inc. His product, PC/Accelerator for the PowerPC, was being used to help cut down the time of the upgrade. The sum of the problem was 4 power supplies were replaced, 1 disk drive problem, a loose cable to a drive and wrong mirco code on the EMC drive. Unfortunately, getting all of these things fixed and the problems discovered took time. March 17 had come and gone without the system being up. A disaster was called and a 320 system was shipped in. During this entire time, PAE kept in constant touch to see if they could be of assistance. Finally, the RISC was up and running. ESTOBJCVN had calculated that object conversion was going to take 19 hours and 45 minutes. PAE’s PC/Accelerator was started up to do the object conversion. No one was looking forward to 19 more hours. Finally, something good happened. PAE’s PC/Accelerator did the object conversion in a little less than 4 hours. The was more than an 80% saving of time. Two things went correctly, PAE was available for support and PC/Accelerator reduce object conversion time dramatically. This was at least a good ending. Paul Cisco Systems * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This is the Midrange System Mailing List! To submit a new message, * * send your mail to "MIDRANGE-L@midrange.com". To unsubscribe from * * this list send email to MAJORDOMO@midrange.com and specify * * 'unsubscribe MIDRANGE-L' in the body of your message. Questions * * should be directed to the list owner / operator: david@midrange.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
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