Technical Support Analyst

I have a large manufacturing Client in South Dakota requiring a Tech and
User support analyst for their ISeries, Infor XA systems

Principal Responsibilities:

1. Use knowledge and experiences in Manufacturing to review, analyze and
implement improvements in

company processes and procedures for better utilization of INFOR XA ERP
System and other business applications.

2. Provides client support and education across all locations and all
employees within the Company.

3. Assist with program problem resolution with a clear understanding of
file structures and programming techniques.

4. Assist internal clients with establishing documentation of standard
operating procedures.

5. Assists with administrative operation and maintenance of business
applications and of the iSeries

including system backups and end-of-day procedures.

6. Other duties as assigned.

Position Qualifications:

1. Minimum of 2 year IT related college degree plus a minimum of 3 years of
IT experience

2. *Several current years with Mapics/XA Rel 7*

3. Must be familiar with RPG coding and IBM Query

4. Self directed with a knowledge of a variety of technologies and
applications

5. Possess the ability to develop constructive and cooperative working
relationships within all departments of the Company

6. Excellent oral and written communication and comprehension skills

7. Organized project management skills including critical thinking, problem
solving, active listening and

prioritization while managing multiple projects/tasks

8. Expected travel between 10 - 30%

Interview paid and Relocation package

Citizens, or PR applicants please.

All replies in confidence.


Kenneth Shields IT Personnel Consultant
Ph : 289 312 0455
Cell: 905 447 5545
shieldssr@xxxxxxxxx