What if you had them use a VPN like Cisco to connect.  We've had luck with response time using a VPN connection rather than direct.  It may be worth a try.  The performance then is more dependent upon the internet connection speed. 
Regards,Laura Laura A. Ubelhor
Consultech Services, Inc.
Phone 248-628-6800
Email ubelhor@xxxxxxxxxxxxx
From: "Griffin, Jeff" <Jeff.Griffin@xxxxxxxxxxx>
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Sent: Tuesday, September 29, 2015 12:17 PM
Subject: Re: [MAPICS-L] remote use of PowerLink between US and India

What if you create a VMserver on your network and install PowerLink on it and then have the employees from India do a Remote Desktop to that server.  We have one set up here in which we have Client Access and Powerlink installed and have our consultants VPN into our network and RDP to that server..  I haven't ran into any issues as far as speed is concerned.


Jeff Griffin
Network Admin - MIS


-----Original Message-----
From: MAPICS-L [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Dave Lauderdale
Sent: Tuesday, September 29, 2015 10:44 AM
To: mapics-l@xxxxxxxxxxxx
Subject: [MAPICS-L] remote use of PowerLink between US and India

We have established a sales office in Bangalore, India.  We are trying to let them use Power Link to get the information they need.  At this point, we do not have a very fast connection and the link speed is not really usable because it takes hours for the Power link to load.  I am not sure of our set up and will have to get with another member of the IT group who set it up.  I believe that we have a server set up in India and are planning for them to work from it.  Has anyone done anything like this and are there any suggestions as to how best to set this up.  Our home office is in Tulsa, Oklahoma.  Thanks for any help and insight that you can provide.

David Lauderdale
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