Question on finding best entry option for repair or warranty work using XA R9 -- MAPICS-L

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Subject: Question on finding best entry option for repair or warranty work using XA R9
From: "Jimenez, James" <James.Jimenez@xxxxxxxxxxxxxx>
Date: Mon, 12 Mar 2012 11:20:00 -0700
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I'm looking for options or best direction for handling Warranty, repair or Return Goods Authorizations within XA R9. We currently have added a pull down in customer service that denotes the order as a repair, but I would like to tag the order as a warranty and more specifically that this is a Return Goods warranty and show this on the PO and MO. Any ideas?

Jim Jimenez
Wilden Pump and Engineering Co.
22069 Van Buren Street-Grand Terrace-CA-92313
(909) 512-1260 Office
(909) 213-3645 Mobile
james.jimenez@xxxxxxxxxxxxxx<mailto:james.jimenez@xxxxxxxxxxxxxx>

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