Re: Powerlink dropping users

Kevin
We too of had issues with PowerLink dropping sessions. But in our case
it only happens
when the Powerlink is being run directly over a remote VPN connection. I
went to GB for the in house
Network, no problem and the users are happier. So I think Kevin is
correct in that Powerlink is susceptible to network issues. i.e. slow
network speed. I have spent a great deal of time, trouble shooting the
our VPN issue,
And so far it is un-resolved.

Weston

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Kevin Fox
Sent: Wednesday, October 06, 2010 12:21 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Powerlink dropping users

Kevin

The most likely cause is network IP address issues. Power-Link is very
susceptable to IP address issues. The most common causes are:

1. IP address conflicts.
2. Laptops being docked, undocked
3. Laptops and PC's going into and out of hybernation.
4. Hubs instead of switchs
5. slow and overloaded switchs

Kevin Fox

-----Original Message-----

From: Kevin Fish <Kevin.Fish@xxxxxxxxxxx>
Sent: Oct 6, 2010 10:23 AM
To: mapics-l@xxxxxxxxxxxx
Subject: [MAPICS-L] Powerlink dropping users

We went live with XA 7.8 three weeks ago. Since then, Powerlink jobs
are dropping intermittently with end code 0. Powerlink stays up but

you

cannot do anything until closing and reopening. I have tickets open
with both Infor and IBM, but I'm wondering if anyone else has run into
this. I'm guessing it is either a network or System I issue but it has
been very difficult to track due to job logs disappearing because of

end

code 0. When I have been able to trap a job log, it shows a lost
connection to the System i. Any help would be appreciated. We are at
9955 running 6.1 on the System i.



Thanks,
Kevin

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Kevin Fox
(909) 762-1384 mobile
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