At some point you have to say that we are shipping the order as we have
it. You didn't say how old the picklist are that they are using. We used
to print all the picklist due today early in the AM. This caused similar
issues with modifying the order. We now print picklist per order, on
demand - not as a batch.
Steve Jones
From: Roger.Blocher@xxxxxxxxxxxxxxxxxxx
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Date: 06/16/2010 03:27 PM
Subject: [MAPICS-L] Customer order changes while order is being
picked
Sent by: mapics-l-bounces@xxxxxxxxxxxx
Our shipping department frequently has "14 page" picking lists which they
make notes on while pulling the items. They are regularly required to
deal with order changes while the picking is in process and do NOT want to
deal with a new 14 page pick list.
If customer service deletes a pick list and forgets to print a new one
(having conveyed the change over the phone to Shipping, our purchasing
department gets off track monitoring item demand.
If new items are added, a new (additional) pick list can be sent to
shipping. It is the items that are deleted, replaced or the quantity
changes that cause the problems.
Is anyone else dealing with an operating policy that allows changes until
the order is physically gone? Do you have any "creative" options for
dealing with this and still keeping shipping, inventory and invoicing
in-sync and accurate?
Thanks
................................................................................................
Roger Blocher
MIS Manager
TECH International
P.O. Box 486
Johnstown, Ohio 43031-0486
P: 740-966-8009
F: 740-966-8090
http://www.tech-international.com
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