Kevin--- Not to be a killjoy here... but why don't you contact your
channel partner to get it sorted out?
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Kevin Mann
Sent: Thursday, August 27, 2009 2:09 PM
To: mapics-l@xxxxxxxxxxxx
Subject: Re: [MAPICS-L] Source code taken away
To clarify our situation, we have been a Mapics customer for over 20
years. I have been here about 5 years and inherited Mapics XA rel 3 code
that was heavily modified. My company purchased the source code in the
late 90s when Mapics started charging for source. They were told that
this was a one time charge. I remember the same thing happening at my
former company. In 2005, with the help of an Infor affiliate, we
upgraded to rel 7. Before starting, I had to request the Rel 7 source
code which Infor sent to me.
From what I am hearing on this site, it sounds like some customers are
now being charged an ALF. Others I have talked to have never heard of
this. We have never been informed of this.
I understand what Ross is saying about not allowing customers access
without paying, but in our case he is wrong. We did pay for source and
it was taken away without notice.
I agree with those that say we shouldn't be modifying the code but at
this point, it is an absolute necessity that I am able to access the
latest source code when I need to apply a PTF over our all ready
modified code.
Thanks,
Kevin
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