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Infor direct customers get advantage from lower prices and better
support. We were switched over to direct 3 years ago and could not be
happier. Our software price negotiations are a thing from the past.
Any commissions that the affiliate normally received is lopped right
off the price from the start now. We have access to all Infor managers
any time we have a problem. Our salesperson keeps us informed all of
the time. Infor always take care of us right away now. When we were
with affiliates we were outside looking in and could never get a
strait story on what we were really buying.
Good luck to your efforts
R.K
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I am wondering if anyone has moved over from being an affiliate
customer to being a direct Infor customer? What was the process and
what are the advantages and disadvantages?
Thanks,
Saffy
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