Re: Branch and Headquarters Customers

Eric,
We won't have that problem as these are brand new to us. We
just need to figure out how to set them up without having to override
the sol-to on each new order.

Bob
IT Manager


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Eric Wolf
Sent: Wednesday, October 01, 2008 1:31 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Branch and Headquarters Customers


Bob,
One of the challenges with using the Headquarters/Branch function is if
the branch already has a receivables balance, you cannot (easily) change
the customer to become a branch of the headquarters. You also cannot
(easily) move the balance to the headquarters. According to the Infor
website:

"No. Customers with open orders and/or open receivables, cannot be
converted to a branch of a consolidated headquarters. The message
AMB0934 will be issued. This means that the customer cannot be
converted when open orders or open receivables (unpaid invoices) exist
in the Accounts Receivable application."
I also believe that if the Consolidated Headquarters requested an AR
statement for a single branch, you may not be able to get that without
custom coding.

Eric

We Need to setup a new Customer that is a buying Organization> for

multiple companies. I understand that this is best handled the>
Headquarters and Branches using the Consolidated flag.> The Organization
is to get all of the Invoices for all members> and either the
organization or the members can place orders. In the COM> documentation
it says to avoid overriding the Sold-To address we should> use the
Branch Name and the Headquarters in each Branch record will this>
generate the correct address on the Invoice.>
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