Re: Web Tools

Thank you very helpful...

Raymond

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Eric Wolf
Sent: Tuesday, August 28, 2007 1:25 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Web Tools


Raymond,
First and foremost, EAX is a percentage of the price that COM_net. I know there are many users of COM_net (and I am not by any means) saying bad things about the application. However, from my understanding, it is difficult to enhance and/or modify and is quite expensive if you choose to.

EAX uses the BCD product (Websmart) which means - you can purchase the development tools and write your own stuff that looks exactly like the EAX product.

Secondly, there are many user exits that can be used for custom stuff. For example, CSC interfaced with, our address verification utility and our email database. They also interfaced our Shipment Tracking database so customers can track their own orders.We have not determined how many phone calls no longer come in since the customer can do it themselves.

They can also reprint their own invoices, send quick email alerts to the appropriate CSR, can get online pricing (using XA's pricing calculations), Item Availabilityand so on. We also put all weborders on some special Hold Codes so that the CSR can verify the data.

Their also extensive security that you can limit your own users to only specific functions.

Eric

Date: Tue, 28 Aug 2007 12:50:25 -0400> From: RaymondS@xxxxxxxx> To:
mapics-l@xxxxxxxxxxxx> Subject: Re: [MAPICS-L] Web Tools> > Doug.....
Eric.....> > How does eAX compare to COM_Net in value for the
organization and/or> users.> > Thank you,> Raymond Spears> Unaka
Company > > -----Original Message-----> From:
mapics-l-bounces@xxxxxxxxxxxx> [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Eric Wolf> Sent: Tuesday, August 28, 2007 12:33 PM> To:
MAPICS ERP System Discussion> Subject: Re: [MAPICS-L] Web Tools> > >
Doug,> One of my customers is using it (and plan on recommending it to
others> when budgets become available). The 1st customer was pretty
much up and> running in about 2 days. They started with about a dozen
of their> distributors processing their own orders and there are now
up over 150> Customer, 50 Outside Salesreps, 40 internal users and now
about 25> vendors. > > Outside reps can check on AR Balances, track
orders (with some custom> code) and they all use it. The Vendor piece
is new to my customer but> we know that Vendors will be able to view
their PO's, Approve them,> print Labels for us to scan as they are
received. Also ties in nicely> to Agility's e-Kanban. > > Eric> > P.S.
I am not an employee of either CSC or Agility. Just know a great>
product when I see one.> > > Date: Tue, 28 Aug 2007 10:30:14 -0400>
From: dmorrison@xxxxxxxxxxxxxx>> > > To: mapics-l@xxxxxxxxxxxx>
Subject: [MAPICS-L] Web Tools> > We have > > come across an XA Web
solution that looks very interesting and> are > > still looking into
it but were interested if anyone else was aware> of> > > the product
or using it and what your opinion is.> > > > The product > > is eAX
from Custom Systems Corp built with BDC systems> WebSmart tool.> > > >

http://eax.cussys.com/> > > > Thanks for any input you can > >

offer.> > > > Doug> > > > > >
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