XA R6, AM+, CSM
Howdy!
After reading through the COM User Guide, I am still not fully clear on
exactly the best way to handle Pro Forma Invoicing. We don't do a lot
of it, but the way we are currently doing it is painful, mostly for
customers.
My goal is to prevent customer service from double booking the inventory
(our current process is it's in a box, bagged and tagged, but because it
shows "on-hand" they think they can commit it again). BTW, we're not
using ATP as we use CSM for order entry.
If I do a 'Shipment Pro Forma' does that treat inventory as if it has
shipped (relieve qty-on-hand)? Also, does it suspend the real invoice
until we intervene or will the real invoice be cut loose on the next
invoice run?
Would using a pick list and a stage location be a possible option?
TIA for any insight.
Charley
Charley Simpson
Director, Material Planning & Logistics
805-426-3414
www.turboneticsinc.com <
http://www.turboneticsinc.com/>
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