I am working @ a South American implementation which has a rather unique
business process. Joint replacement medical sales is the business. Kits
containing a multiple of various sizes of joints, screws, etc. are moved in
MAPICS
to the hospital location, usually about 50 different item numbers. The kit is
then returned and re located into the main warehouse location and a list of
parts not returned are presumed consumed and are ready for a COM order.
Here in lies my dilemma.
The current process is to prepare a list of consumed items and deliver it to
customer service. Customer service enters the order and returns the paperwork
to the warehouse for a pick/ship COM process. The warehouse then forwards
the paperwork to accounting for invoicing. TOOOO many chances for something
slipping through the cracks.
I want to have the warehouse enter the COM order after the determination is
made as to usage. The original paperwork for the beginning of the kitting
process has al the info to enter the COM order, so the point of data entry is
mute on that point. PRICING on the original kitting ship paperwork is at the
highest price book.
After the warehouse enters the COM order, does the pick/ship, I would send
the notification that the order is ready for customer service review as to
pricing, change if necessary, and accounting would have an invoice proof and
paperwork in the same office space.
MY MAPICS PROBLEM IS CHANGING THE PRICEAFTER PICK SHIP. I HAVE CIMATIC de
MEXICO DOING NTHE TRAINING IN SPANISH AND THEY INDICATE THEIR IS NO WAY TO
CHANGE PRICE AFTER PICK/SHIP. I FIND THAT HARD TO BELIEVE.
Any Ideas!!!!!!!!!!!!!!
Dennis Guy Vaillant
DenRox Inc.
************************************** See what's free at
http://www.aol.com.
midrange.com
