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Hello,

We've been using the MC2 software for about two years and it works really 
well!

Technical support is very good, they take you seriously and if they can't 
recreate
the problem they do a webex to see what's happening.  Turnaround time is 
great.
We had two issues, and it was taken care of very quickly!

I have to add that this software became immensely popular when we were 
acquired,
it gave us the visibility, traceability, and organization needed when new 
practices
and requirements were put in place.  The initial scramble turned into 
progress,
and we're quickly on the way to being compliant with corp requirements.
Historically we've had very casual terms with our customers since 90% of 
them
were long-term customers (10+ years) but we can no longer operate in that 
fashion.

Implementation and updates are extremely easy.  You start working right 
away
and the response time and reliability are great since it uses Datagate 
technology
instead of SLO-DBC (ODBC)!

You can contact me direct if you have any other questions, or need further 
detail.

Regards...james





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09/19/2006 06:32 AM
Please respond to
MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>


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Subject
[MAPICS-L] CForia Software






CFORIA Software

We are looking for any information regarding experience with the MAPICS 
system add-on software called CFORIA – Credit and Collections software. 
Please share your Pros & Cons experiences with the software and how well 
it is supported via technical support from implementation through live 
usage of the CFORIA software. 

Thank you,
Candy Hein

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