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To the list,

With rising fuel costs, I have a customer that wants to apply a Fuel
Surcharge to the Invoice Cost (less taxes and other special charges) at a
calculated percentage.  I know I can use regular surcharges.  However, we
are already using surcharges on some customers and XA only allows one at the
customer level.  Is anybody running into this issue yet?  If so, how are you
handling it short of a user exit pushing the Special Charge into the order
at End-of-Order exit?  

 

We want to make it seamless to the CSR that is entering the order since they
cannot remember all the things that they have to do to handle special
situations like this.

 

TIA.

Eric


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