Re: Re(2): Re(2): [Retrieved] New iSeries and XA License Keys

Bullet proof? Do you subscribe to the emails that come out all the time
detailing the PTFs Infor releases for XA? :-)

Not that I am bagging on XA, but our migration to R7 wasn't at all
stable until PCM level 4021 was applied.

-Jim 

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Thomas Hauber
Sent: Friday, April 07, 2006 9:24 AM
To: Mapics List
Subject: [MAPICS-L] Re(2): Re(2): [Retrieved] New iSeries and XA License
Keys

I hate to disagree with you but I work at two companies, a Mapics one
and a System 2000 one.  VAI does have good documentation and a better
customer support staff than Infor.  Where Mapics excels is in the fact
that their code is bullet proof where VAI still has some rough edges to
it.  However these errors are minor.

Over the past few years I have contemplated switching the Mapics company
over to VAI, but have always hesitated because I am a one man
department.  There is precious little time for me to do my normal day to
day routine let alone a big conversion project.  But push may come to
shove if when we look at upgrading the hardware next year I am looking
at a Mapics bill in the thousands.

Infor may be trying to compete with SAP, but at what cost?  Losing all
their SMB customers?

>Tom,
>Sometimes the grass looks greener on the other side.  I "had" a MAPICS 
>customer that switched to VAI because of the low price and no annual 
>maintenance.  They were also sold on the web piece, interfaces with all

>these neat packages, etc.  It's been over 6 years and hundreds of 
>thousands of "extra" dollars and it is still not doing what they were
promised.
>
>Along with the lack of usable documentation (for any programmer to 
>use), at that time had no data collection system, did not have a good 
>"manufacturing module" according to their own sales rep - I could go 
>on.  At the time, they were only paying around $30K for annual
maintenance for XA.
>
>Eric
>
>
>> No doubt I should be looking at converting to another ERP system like

>> System 2000 (from VAI) if Infor quotes something outrageous like what

>> I have been reading.
>>
>_______________________________________________
>This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To 
>post a message email: MAPICS-L@xxxxxxxxxxxx To subscribe, unsubscribe, 
>or change list options,
>visit: http://lists.midrange.com/mailman/listinfo/mapics-l
>or email: MAPICS-L-request@xxxxxxxxxxxx Before posting, please take a 
>moment to review the archives at http://archive.midrange.com/mapics-l.


_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post
a message email: MAPICS-L@xxxxxxxxxxxx To subscribe, unsubscribe, or
change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives at
http://archive.midrange.com/mapics-l.